Delivery...

How much will my delivery cost?

Your delivery charge depends on your country zone - please see below:

Ireland and Northern Ireland - €7.50 / £6.45

EUROPE - ZONE 1 - €7.50 / £6.45
Belgium, France (inc. Monaco), Germany, Luxembourg, Netherlands

EUROPE - ZONE 2 - €12.00 / £10.30
Austria, Denmark

EUROPE - ZONE 3 - €15.00 / £12.85
Czec Republic, Italy, Slovakia, Spain

EUROPE - ZONE 4/5 - €40.00 / £34.30
Bulgaria, Croatia, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Sweden, Slovenia, Turkey
(this price includes import charges where applicable)

UK Mainland - €5.50 / £4.95
(excluding Highlands, Islands and Southern & Northern Ireland)

UK Highlands & Islands - €7.50 / £6.45
(Channel Islands, Isle of Man, Isle of Scilly, Highlands and Islands of Scotland (including - Orkney, Paisley, Perth, Wick and Thurso, Inverness, Isle of Arran, Isle of Canna, Isle of Coll, Isle of Colonsay, Isle of Cumbrae, Isle of Eigg, Isle of Jura, Isle of Rhum and Isle of Skye - this list is not exhaustive) Some delays may occur in deliveries to the following postcode zones: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH and TD)

PRICES TO THE FOLLOWING - UPON APPLICATION:
Albania, Bulgaria, Greece, Macedonia, Moldova, San Marino, Ukraine, Belarus, Gibraltar, Romania, Turkey, Switzerland, Norway - unfortunately we cannot deliver outside of mainland Europe.

How long will my order take to be delivered?

Orders usually take 4-10 working days depending on the distance from the UK.
Please allow up to 28 days on all orders in case of delay - undue delays will be advised within 1 working day of the order being placed.
Delivery orders placed at the weekend or Bank Holidays will be despatched on the next working day (please note that orders placed on Friday after 12:30pm will be despatched on the next working day)

• Please specify an address at which you will be available to take delivery between 8am and 6pm / Mon - Fri
• We CANNOT guarantee specific times for deliveries
• Our couriers will leave a calling card if you are not in when delivery is attempted, they will then attempt to deliver again on the next working day
• You can contact the couriers to arrange re-delivery direct with themselves if you wish If the box containing your purchase looks damaged when you receive it then please mark as such when you sign for it - or write "unchecked" as this will help us deal with queries if your items are damaged. You can leave a message on our answerphone by calling +44 (0) 1429 852859 or you can email us at watsonsontheweb@btconnect.com
• Please send us an email to watsonsontheweb@btconnect.com if you have any questions before you place your order.

Can I have my order delivered to a different address?

Yes! When you place your order you can add a different delivery address. If the billing address is different to your delivery address the invoice will always be sent to your billing address. Please remember your billing address is the address at which your credit / debit card is registered.

Bank / Public Holiday Opening Times?

These are the dates in 2011-12 when we will be closed - any orders placed on these dates will be despatched on the next available weekday.

2011
- Monday January 1st
- Friday April 22nd
- Monday April 25th
- Friday April 29th
- Monday May 2nd
- Monday May 30th
- Monday August 29th
- Monday December 26th to Monday January 2nd 2012 (during this time a skeleton staff will process and despatch some orders - next work day is Tuesday 3rd January 2012)

2012
- Monday January 2nd
- Friday April 6th
- Monday April 9th
- Monday May 7th
- Monday June 4th
- Monday June 5th
- Monday August 27th
- Monday December 24th to Tuesday January 1st 2013 (during this time a skeleton staff will process and despatch some orders - next work day is Wednesday 2nd January 2013)